Shield Security & Training Solutions provides hotel security services to hotels of all sizes, guaranteeing the protection of guests, employees, and hotel property. Hotel security combines many of the challenges present in commercial, residential, and retail environments, requiring a security program that can balance your security requirements with that of customer service and reputation management.
Our hotel security services include:
We work with each client to develop a unique security program that is tailored to their establishment and the needs of their team. Our security plans combine physical and technology-based solutions for an approach that is comprehensive and dependable, and doesn’t interfere with guests’ experiences.
At Shield Security & Training Solutions, a hotel security officer’s role can extend beyond what is expected. Additional support may include daily fire extinguisher and fire exit checks, routine maintenance checks, or assisting the front desk–especially at night when a clerk may need additional coverage. While other providers may not be willing to take on extra tasks, at Shield Security & Training Solutions, our officers view themselves as part of your team and are ready to assist where necessary.
Daily activity reports and any incident reports are reviewed by our supervisors and kept on file. These reports are available to our clients at all times.
With more than 30 years of experience in law enforcement, Shield Security & Training Solutions has developed a deep pool of highly qualified, well-trained security officers to staff hotels. Our executive and management teams have worked with many groups in the hospitality industry, especially in the Texas area, understanding the challenges you face.
We understand the importance of reputation management, knowing that one bad security experience can damage a hotel’s reputation. Shield Security & Training Solutions' officers are personable, professional, and reliable. Officers are trained specifically for their job sites and they are visited frequently by their supervisors. In addition to their site-specific training, each officer is trained in conflict resolution and de-escalation of force, including the use of non-violent and verbal skills to handle potentially violent scenarios.
Hotels sometimes lack the resources, expertise or experience necessary to conduct a risk analysis, make decisions about integrated technology solutions, or respond to or develop plans for emergency situations. Shield Security & Training Solutions' clients benefit from our security consulting expertise. We work with hotels to review their security programs, make recommendations for improvement, implement stronger security procedures, and conduct reviews to ensure that all security plans are in place and working efficiently.
Whether your establishment has short-term needs, like public events and conferences, or require comprehensive risk mitigation and continuous protection, Shield Security & Training Solutions is the right choice.
For more information on hotel security and how we can help you with your specific security needs, please contact us or call our business development team at (214) 307-6019.